Privacy Policy

Information You Provide

When you contact us by phone, email, text message, or through our website, we may collect your name, phone number, email address, home address, and details about your garage door issue. This information is used exclusively for scheduling, quoting, and delivering service.

Automatically Collected Information

Like most websites, garagedoorfix.ca receives basic technical information that web browsers and servers make available, including browser type, language preference, referring site, and the date and time of each visit. We use anonymous first-party traffic measurement to understand which pages and referral sources are working, plus anonymous click and scroll signals to improve the user experience.

IP Addresses

We collect Internet Protocol (IP) addresses for logged-in users and for users who submit forms on our website. IP addresses are only disclosed under the same circumstances described in this policy for personally-identifying information.

We use the information we collect for the following purposes:

• Scheduling and confirming service appointments
• Providing quotes and invoices
• Communicating about your service (appointment reminders, follow-ups)
• Improving our website and services based on usage patterns
• Responding to your questions and support requests
• Complying with legal obligations

We do not sell or rent the information you give us for service. If you choose optional marketing cookies, Meta may receive website-visit information for ad measurement, as described below.

Garage Door Fix uses cookies to help identify and track visitors, their website usage, and their access preferences. A cookie is a small text file that our website stores on your computer and your browser provides back to us each time you return.

Essential storage keeps the website working and supports anonymous first-party traffic measurement. Analytics storage helps us understand which pages visitors use, where they click, and how far they scroll. We use that information to improve page clarity, navigation, and booking paths.

We do not use our first-party analytics storage to read your browser history, collect form field values, track payment information, or see activity on other websites. The Meta Pixel is separate from this first-party analytics.

Our website may contain links to external websites that are not operated by Garage Door Fix. If you click a third-party link, you will be directed to that site. We strongly recommend reviewing the privacy policy of every external site you visit.

We have no control over and accept no responsibility for the content, privacy policies, or practices of third-party sites, products, or services.

We primarily use first-party analytics stored in our own systems. The Meta Pixel loads on public pages by default to measure visits and ad performance, unless you turn ad tracking off in the footer, previously opted out, or use Global Privacy Control or Do Not Track. Meta may receive your page URL, browser information, IP address and Meta cookies. We do not intentionally send form answers, payment information or customer-service details to Meta. You can turn ad tracking off or back on using the footer control. We may also use Google Analytics when enabled.

The security of your personal information is important to us. We use commercially acceptable methods to protect the data we collect, including secure server infrastructure and encrypted communications where applicable.

However, no method of electronic transmission or storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security of your data.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal retention requirements)
• Opt out of text message communications by replying STOP at any time
• Limit or block cookies through your browser settings
• Turn ad tracking off or back on using the website footer

To exercise any of these rights, contact us using the information below.

If you have questions about this Privacy Policy or wish to make a request regarding your personal data, please contact us: